For Professionals

One Organization,
Every Level of Care

From Intensive In-Community and Behavioral Assistance services to outpatient therapy to our forthcoming Intensive Outpatient Program, your patient can move between levels of care without leaving the system or starting over with a new provider. We confirm every referral within 48 hours and close the loop with you.

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Why Refer to Us

What You Can Count On

A full continuum under one roof

IIC, BA, outpatient, and IOP launching soon. A patient whose needs change does not need a new provider or a 
new intake.

Fluent in the System of Care

We coordinate directly with PerformCare and Care Management Organizations. We know the authorization process and we keep it moving.

A licensed, supervised team

Eight licensed clinicians (and counting) led by a Medical Director, with Spanish-speaking clinicians available and structured clinical supervision throughout.

Proudly partnered with New Jersey's Children's System of Care by PerformCare®.
In-home services across eight counties in NJ  |  Office and telehealth care offered statewide.
Our Referral Process

You Will Never Wonder What Happened to Your Referral

01

We confirm receipt within 48 hours

You hear from us quickly, every time, whether or not we are the right fit.

02

We verify eligibility & assign a clinician

We confirm coverage through PerformCare or the patient's carrier and make the match.

03

We close the loop with you

You hear where your patient landed, so nothing disappears into a queue.

Pathways

How to Refer, by Program

Outpatient, specialty care, and medication management

Refer directly using the form below or call us. We verify coverage through NJ FamilyCare, Medicaid, or the patient's commercial plan and contact the family within 48 hours.

In-home services (IIC and BA)

Both services are referred separately and access runs through the PerformCare gateway, generally requiring active CMO or Mobile Response involvement. Contact us and we coordinate directly with the assigned Care Management Organization.

Get Started

Start a referral

Email referrals@mercedeshealth.com, or call 201.281.5936.

What to include in your referral

  1. Your name, organization, and role
  2. Patient age and the program you are referring to
  3. Funding source, or PerformCare and CMO involvement if in-home
  4. Whether a CMO or Mobile Response is currently involved
  5. Brief clinical context, only what we need to route well
  6. Best way and time to reach you

For time-sensitive referrals, email referrals@mercedeshealth.com directly.

Or send a referral through our secure form.
Three women sitting in a circle, engaged in a friendly and supportive conversation, smiling and listening attentively in a bright room with shelves in the background.

Ways to Reach Us

Office

1 Broadway, Suite 104, Elmwood Park, NJ 07407. 

Monday - Friday, 9:00 a.m. to 7:00 p.m.
Testimonials

What Our Partners Are Saying

"When I refer a family, I know someone will actually call them back. Mercedes Health confirms within a day or two, every time, and they tell me what happened next instead of leaving me to wonder."
Laura Serene
Care Manager, Bergen's Promise
"What I appreciate most is that I'm not choosing between IIC and outpatient for a student. If their needs change, they stay with the same team instead of starting over somewhere new."
Jonathan Savior
Counselor, Newark Public Schools
"I refer families who need Spanish-speaking clinicians more than anywhere else, and Mercedes Health has never made that an afterthought. It's built into how they work."
Megan Rainier
Coordinator, Bergen Pediatrics